Catchi

Terms and Conditions of Service

Effective Date:

1. General

Catchi mobile applications operated or designed by Catchi (the “Platform”), and related services (together, the "Service") are operated by CurioSea Pte. Ltd. with a principal place of business at

68 Circular Road, #02-01, Singapore, 049422 ("Catchi," "we," "us," or "our").

Access to and use of the Service is subject to the following Terms and Conditions of Service (the "Terms"). By accessing or using any part of the Service, you represent that you have read, understood, and agree to be bound by these Terms, including any future modifications. If you do not agree to be bound by these Terms, you are not authorized to use or access the Service.

Please read these Terms carefully. By accessing the Platform or using the Service, you agree to be bound by them. You are advised to understand your obligations and risks under this Terms before using the Service. If you have any concerns with these Terms, please consult a professional advisor before entering into and accepting these Terms. If you do not agree, do not access or use the Service.

IMPORTANT ARBITRATION NOTICE. Section 19 requires most disputes to be resolved through binding individual arbitration. By accepting these Terms, you and Catchi waive the right to a jury trial and to participate in a class, collective, mass, or representative action. You may opt out of arbitration within 30 days as described in Section 19.

2. Description of the Service

The Service is an English-language learning application that provides an AI-powered, level-adaptive learning experience. The Service includes, without limitation, the following features:

We may, in our sole discretion and at any time, update, change, suspend, improve, or discontinue any aspect of the Service, temporarily or permanently, with or without notice to you.

3. Acceptance and Additional Terms

If you use the Service for a company or other organization, you represent that you have authority to bind that organization. In that case, "you" includes the organization.

The Privacy Policy and any notices, policies, rules, purchase terms, subscription disclosures, or feature-specific terms that Catchi may publish or present from time to time (collectively, "Additional Terms") may apply and, when presented to you, are incorporated by reference into these Terms. If Additional Terms conflict with these Terms, the Additional Terms control for the relevant feature, purchase, or subject matter. The Privacy Policy controls with respect to our processing of personal information.

4. Eligibility and Account Registration

Eligibility

The Service is offered to users who are already thirteen (13) years of age or older. Users under the age of 13 are not permitted to use the Service.

Registration

In connection with registering for and using the Service, you agree:

  1. to provide accurate, current, and complete information about yourself as requested;
  2. to maintain the confidentiality of your password and other account security information;
  3. to promptly update your registration information to keep it accurate, current, and complete; and
  4. to be fully responsible for all use of your account and for any actions that occur through your account, whether or not authorized by you.

Google/Apple Single Sign-On

If you register or log in using your Google/Apple account, you authorize us to access and use the account information provided by Google/Apple in accordance with your Google/Apple privacy settings, and you agree to comply with Google/Apple's applicable terms of service. You may disconnect your Google/Apple account from the Service at any time through the app Settings.

Account Security

You must provide accurate, current information and keep it updated. You are responsible for safeguarding your credentials and for activity under your account. Notify us promptly at feedback@catchi.ai if you suspect unauthorized access. To the extent permitted by law, we are not responsible for losses caused by your failure to use reasonable security measures.

5. In-Episode Quizzes and End-of-Episode Exercises

The Service presents interactive practice questions at designated points during episodes and at the end of each episode. You acknowledge and agree that:

  1. in-episode quizzes are part of the viewing experience and may pause or overlay the episode;
  2. your answers, performance data, and pass/fail results are collected and used to personalize content and improve the Service, in accordance with our Privacy Policy; and
  3. we may change the format, difficulty, or passing criteria of quizzes and exercises at any time.

6. Virtual Rewards

As part of the Service, you may earn virtual rewards, including without limitation character cards, badges, and other digital collectibles ("Virtual Rewards"). Virtual Rewards:

  1. are licensed to you for your personal, non-commercial use solely within the Service;
  2. have no monetary value and cannot be redeemed for cash, credit, or any real-world goods or services;
  3. are non-transferable and may not be sold, traded, or exchanged outside the Service, except as expressly authorized by us;
  4. may be modified, rebalanced, removed, or discontinued by us at any time with or without notice, and without any liability to you; and
  5. do not constitute property or any ownership interest, and you have no right to any Virtual Reward upon termination of your account or the Service.

7. Acceptable Use of the Service

You are responsible for your use of the Service and for any use of the Service made through your account. You agree not to use the Service to:

  1. violate any applicable federal, state, local, or international law, rule, or regulation;
  2. infringe, misappropriate, or violate the intellectual property, privacy, publicity, or other rights of any third party;
  3. upload, transmit, or distribute any content that is unlawful, defamatory, abusive, threatening, harassing, hateful, obscene, or otherwise objectionable;
  4. attempt to access, tamper with, or use non-public areas of the Service, our computer systems, or the technical delivery systems of our providers;
  5. use any robot, spider, scraper, or other automated means to access the Service or collect data from it;
  6. reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the App or any part of the Service;
  7. interfere with or disrupt the integrity or performance of the Service, or attempt to gain unauthorized access to it;
  8. engage in cheating, or manipulate or circumvent the Assessment, quizzes, exercises, or any scoring or reward mechanism;
  9. create multiple accounts for the purpose of abusing rewards, promotions, or free trials;
  10. impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity; or
  11. encourage or enable any third party to do any of the foregoing.

We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates this section, including without limitation removing content, suspending or terminating accounts, and reporting violators to law enforcement authorities.

8. User Content

The Service may allow you to submit, post, or otherwise provide content, including text, responses, feedback, or other materials ("User Content"). You retain ownership of any intellectual property rights you hold in your User Content. By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display your User Content in connection with operating and improving the Service.

You represent and warrant that you own or have all necessary rights to submit your User Content and to grant the license set forth above, and that your User Content does not violate these Terms or any applicable law.

9. Third-Party Links and Services

The Service may contain links to third-party websites, services, or content that are not owned or controlled by us. We do not endorse and assume no responsibility for any such third-party sites, services, or content. If you access a third-party website or service from the Service, you do so at your own risk, and you understand that these Terms and our Privacy Policy do not apply to your use of such sites or services.

10. Intellectual Property

Our Content

All content available through the Service, including designs, text, graphics, images, software, audio, video, AI-generated content, and their selection and arrangement ("Service Content"), is the proprietary property of Catchi or its licensors. No Service Content may be modified, copied, distributed, framed, reproduced, republished, downloaded, scraped, displayed, posted, transmitted, or sold in any form or by any means, in whole or in part, except as expressly permitted in these Terms.

Activity Data

As between you and us, all data, information, and materials generated from your access to and use of the educational activities made available on or through the Service, including your responses, performance data, and progress records ("Activity Materials"), shall be exclusively owned by us, subject to your rights under our Privacy Policy. You shall not have any right to use Activity Materials except as expressly authorized by these Terms.

Trademarks

"Catchi", the Catchi name, and all other trademarks, service marks, graphics, and logos used in connection with the Service are trademarks of Catchi or their respective owners. These Terms do not grant you any right or license to use any such trademarks.

11. Feedback

If you provide us with any feedback, suggestions, or ideas regarding the Service ("Feedback"), you agree that we may use such Feedback without restriction and without any obligation to compensate you. You hereby assign to us all rights, title, and interest in and to the Feedback.

12. Privacy

Use of the Service is also governed by our Privacy Policy, available at https://catchi.ai/app/privacy-policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection, use, and disclosure of your personal information in accordance with the Privacy Policy.

13. Children's Use of the Service

The Service is intended for users who are thirteen (13) years of age or older. Users under the age of 13 are not permitted to use the Service, and we do not knowingly collect personal information from children under 13.

  1. We collect age information at registration to verify that users meet the minimum age requirement. If a user indicates an age under 13, the registration process is blocked and no account is created.
  2. If we learn that we have collected personal information from a child under 13 without verifiable parental consent — for example, if a child misrepresents their age — we will promptly delete such information, in accordance with the Children’s Online Privacy Protection Act ("COPPA") and the FTC’s COPPA Rule (16 CFR Part 312).
  3. If you are a parent or legal guardian and believe that your child under 13 has provided personal information to us, please contact us at the email address in Section 22 with "COPPA Inquiry" in the subject line, and we will take prompt action to review and delete the information.

If you are under the age of 18 (or the age of majority in your jurisdiction), you may use the Service only with the involvement of a parent or legal guardian who has agreed to these Terms.

14. Disclaimer of Warranties

THE SERVICE, INCLUDING ALL CONTENT, AI-GENERATED CONTENT, VIRTUAL REWARDS, AND ANY OTHER INFORMATION, PROPERTY, AND RIGHTS GRANTED OR PROVIDED TO YOU, ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CATCHI AND ITS SUPPLIERS, LICENSORS, AND PARTNERS MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THE SERVICE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR UNINTERRUPTED OR ERROR-FREE OPERATION. WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT THE SERVICE WILL BE ACCURATE, COMPLETE, RELIABLE, SECURE, OR AVAILABLE AT ALL TIMES, OR THAT AI-GENERATED CONTENT WILL BE FREE FROM ERRORS OR OMISSIONS.

Some jurisdictions do not allow certain warranty disclaimers. In those jurisdictions, the disclaimers apply only to the maximum extent permitted by law, and non-waivable consumer rights remain unaffected.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL Catchi, ITS AFFILIATES, OR ITS OR THEIR DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE, OR SYSTEM FAILURE, ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, WHETHER IN CONTRACT, TORT, OR OTHERWISE, IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100.00). THE EXISTENCE OF MORE THAN ONE CLAIM WILL NOT ENLARGE THIS LIMIT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OR ALL OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

16. Indemnification

You agree to defend, indemnify, and hold harmless Catchi, its affiliates, and its and their respective directors, officers, employees, agents, suppliers, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or relating to (a) your access to or use of the Service; (b) your violation of these Terms; (c) your violation of any applicable law or the rights of any third party; or (d) any User Content you submit.

17. Termination

You may terminate your account at any time by following the instructions in the Service or by contacting us. We may terminate or suspend your access to and use of the Service, in whole or in part, immediately at any time, for any reason or no reason, with or without notice, and without liability to you, including without limitation if we believe you have violated these Terms. Upon termination, your right to use the Service will immediately cease, and you may lose access to your account, Activity Materials, and any Virtual Rewards.

Upon termination, your license to use the Service ends. The following sections survive any termination: 10 (Intellectual Property), 11 (Feedback), 14 (Disclaimer of Warranties), 15 (Limitation of Liability), 16 (Indemnification), 18 (Governing Law), 19 (Dispute Resolution and Arbitration and Class Action Waiver), and 20 (Miscellaneous).

18. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States of America, without regard to its conflict of laws provisions, regardless of your country of origin or where you access the Service, except that the Federal Arbitration Act governs Section 19. Disputes subject to Section 19 must be resolved through individual arbitration. For any court proceeding permitted under Section 19, including a qualifying small-claims case, an excluded intellectual-property claim, or a proceeding involving a timely arbitration opt-out, the parties consent to the state and federal courts located in California, unless applicable law gives a consumer a non-waivable right to another forum.

19. Dispute Resolution and Arbitration and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.

19.1 Agreement to Arbitrate

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service, whether based in contract, tort, statute, or otherwise (a "Dispute"), shall be resolved by binding arbitration on an individual basis, and not by class or representative action or by jury trial. This arbitration agreement applies to all Disputes between you and us, including Disputes that arose before your acceptance of these Terms.

19.2 Pre-Arbitration Notice and Informal Resolution

Before initiating arbitration, the party seeking arbitration ("Claimant") must first send a written Notice of Dispute to the other party ("Respondent") describing the nature and basis of the claim and the specific relief sought. Notices to us must be sent by email to feedback@catchi.ai and by certified U.S. Mail to Catchi, 68 Circular Road, #02-01, Singapore, 049422, Attn: Legal Department. Within thirty (30) days of receipt of the Notice of Dispute, the parties shall engage in at least one good-faith settlement discussion, which may be conducted by telephone or videoconference. Arbitration may be initiated only if the Dispute is not resolved within such period. This requirement does not prevent either party from seeking urgent temporary relief where delay could cause irreparable harm.

19.3 Arbitration Rules

Except for the matters listed in Section 19.4, any dispute arising out of or relating to these Terms, the Service, a purchase, or the parties' relationship will be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect. The Federal Arbitration Act governs the interpretation and enforcement of this Section. The arbitrator has exclusive authority to resolve disputes concerning the scope, enforceability, or formation of this arbitration agreement, except that a court may decide the enforceability of the class-action waiver.

The arbitration may be conducted by video, telephone, written submissions, or an in-person hearing reasonably convenient to you, as permitted by the AAA rules. Fees will be allocated under the AAA rules and applicable law. The Company will pay amounts it is required to pay under those rules or law.

19.4 Exceptions

Either party may:

19.5 Small Claims Court

Notwithstanding the foregoing, either party may elect to have an individual claim heard in small claims court, where the claim is within the jurisdiction of such court, instead of pursuing arbitration.

19.6 No Jury Trial, no class or representative proceedings

YOU AND CATCHIAGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. YOU AND CATCHI EACH WAIVE ANY RIGHT TO A JURY TRIAL. UNLESS BOTH PARTIES EXPRESLY AGREE IN WRITTEN OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OF DIFFERENT PERSONS OR CONDUCT A CLASS, COLLECTIVE, MASS, CONSOLIDATED, PRIVATE-ATTORNEY-GENERAL, OR REPRESENTATIVE PROCEEDING.

19.7 Opt-Out Right

You may opt out of this arbitration agreement by sending written notice of your decision to feedback@catchi.ai within thirty (30) days of the date you first access or use the Service. Your notice must include your name, address, and a clear statement that you wish to opt out of the arbitration agreement. If you opt out, neither you nor we can require the other to arbitrate a Dispute.

19.8 Exception for Injunctive Relief

Notwithstanding the foregoing, either party may seek non-monetary injunctive or other equitable relief in court to prevent irreparable harm, without first engaging in arbitration or the informal dispute resolution process described above.

20. Miscellaneous

20.1 Entire Agreement

These Terms, together with our Privacy Policy and any applicable Additional Terms, constitute the entire agreement between you and us concerning the subject matter hereof and supersede all prior or contemporaneous agreements, representations, and understandings.

20.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified or eliminated to the minimum extent necessary so that the remaining provisions shall remain in full force and effect.

20.3 Waiver

No waiver of any provision of these Terms or any breach thereof shall be deemed a further or continuing waiver of such provision or a waiver of any other provision. Our failure to enforce any provision of these Terms shall not be construed as a waiver of such provision.

20.4 Assignment

We may assign our rights and obligations under these Terms, in whole or in part, without notice to you and without your consent, including in connection with a merger, acquisition, reorganization, or sale of assets. You may not assign or transfer these Terms or your account without our prior written consent.

20.5 Force Majeure

We shall not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including without limitation acts of God, war, terrorism, pandemics, labor disputes, power outages, or failures of the Internet or third-party service providers.

20.6 No Third-Party Beneficiaries

Except as expressly provided in these Terms, there are no third-party beneficiaries to these Terms.

21. Platform Notices and Contact Information

21.1 Notice to California residents

Under California Civil Code Section 1789.3, California users may contact the Consumer Information Division of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N-112, Sacramento, California 95834, or by telephone at (800) 952-5210, regarding complaints or questions about the Service.

21.2 Apple notice

If you use the Catchi application on an Apple device, these Terms are between you and Catchi, not Apple Inc. Apple is not responsible for the application or its content and has no obligation to provide maintenance or support. To the extent an applicable warranty is not effectively disclaimed, you may notify Apple and Apple may refund the purchase price, if any, for the application; Apple has no other warranty obligation to the maximum extent permitted by law. Catchi, not Apple, is responsible for addressing claims relating to the application, including product-liability, legal-compliance, and intellectual-property claims. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce this Section. You must comply with applicable third-party terms and represent that you are not located in an embargoed country or listed on a U.S. restricted-party list.

22. Contact Us

If you have any questions about these Terms or the Service, please contact us at:

CurioSea Pte. Ltd.

Address: 68 Circular Road, #02-01, Singapore, 049422 Singapore Email: feedback@catchi.ai

Phone: 65-93350406